Need assistance with tone.io? We're here to help!
For technical issues, billing questions, or general inquiries:
We typically respond within 24-48 hours.
Visit our website scroll down and click the download button for your operating system.
Click "Sign In" in the desktop app, then enter your phone number to receive a one-time code. No separate app or account needed.
After initial download and sign in, tone.io works completely offline. Your translations are processed locally on your computer.
tone.io supports all major video formats including MP4, MOV, AVI, and MKV. Subtitles are generated in industry-standard SRT format.