Need assistance with tone.io? We're here to help!
For technical issues, billing questions, or general inquiries:
We typically respond within 24-48 hours.
Visit your account page after signing in and click the download button for your operating system.
Use the same email and password you created on thetone.io.
No! After initial download and setup, tone.io works completely offline. Your translations are processed locally on your computer.
Visit your account page and click "Upgrade to Creator" to start your subscription.
Sign in to your account page and use the "Cancel Subscription" button. Your access will continue until the end of your billing period.
tone.io supports all major video formats including MP4, MOV, AVI, and MKV. Subtitles are generated in industry-standard SRT format.