Privacy Policy
Last Updated: January 2025
Our Commitment: tone.io's desktop application works completely offline. Your videos and translations never leave your computer. We only collect minimal data necessary to provide account services through our website.
Information We Collect
Website Account Information
When you create an account on https://thetone.io/, we collect:
- Email address
- Username
- Password (encrypted)
- Account type and subscription status
- Translation usage counts (for free trial limits)
Payment Information
Payment processing is handled by Stripe. We do not store your credit card information. Stripe's privacy policy governs the handling of payment data.
Desktop Application
No data tracking. The desktop application:
- Works completely offline after installation
- Processes all videos and translations locally on your computer
- Does not send your videos, subtitles, or translation data to our servers
- Only connects to verify your account credentials during sign-in
How We Use Your Information
We use the information collected to:
- Provide and maintain your account
- Process subscription payments
- Send important account notifications
- Enforce free trial usage limits
- Provide customer support
Data Sharing
We do not sell or share your personal information with third parties, except:
- Stripe (for payment processing)
- When required by law
Data Security
We implement industry-standard security measures including:
- Encrypted passwords
- HTTPS encryption for all web traffic
- Secure session management
- Regular security updates
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your account information
Contact
For privacy-related questions or requests, contact us at:
[email protected]